Trackmind Solutions

Usability Testing Beyond the Traditional Approach

psychophysiology

To truly understand user experience (UX), researchers must be able to see what users do, not what they say they do. Traditional UX research methods like interviews, surveys, and focus groups capture users’ perceptions of their experiences, while usability testing reveals what those experiences actually look like through behavioral observation. One of the purposes of […]

Let Color Differentiate Your Brand and Message

branding, design, customer experience, marketing

The strongest, most enduring brands are the ones that form emotional bonds with their audience. While those connections don’t have to be more than a fraction of a second in duration, their impact is ongoing if a brand adequately fosters them. Like a fond childhood memory or the scent of a customer’s favorite flower, color […]

Top 10 Design Tips for Designing a Successful eCommerce Site

customer experience, design, marketing, strategy

Shoppers are online now. At least 40 percent of shoppers are, according to a study by UPS. They estimated that four out of 10 purchases are being initiated and completed in eCommerce channels only. When shopping online, 31 percent of the time consumers start right at the retailer’s website, instead of a search engine or […]

Improving Your Site’s UX: Navigation, Homepage, and Mobile Version

UX Ecommerce

User experience is more about the functionality of your site than its appearance. Site appearance deals with user interface, or UI. Visual appeal plays a role in the overall UX (in fact, 38% of users will leave if they don’t find your site attractive); however, beautiful aesthetics won’t make up for poor UX. A positive […]